Swiggy — food did not reach me..

Address:

Hyderabad, Andhra Pradesh, 500001

I ordered from shree santosh dhaba, himayath nagar abids, i don't know what went wrong... The delivery boy did not pick up the phone, later did not exists even my money is not refunded... Order no-[protected] from the same dhaba. No of the boy-[protected].
Let me tell you wen some body is ordering at 10 at night, it means food is over in the hostel n nothing to eat around... U just made a hungry person wait that long for nothing... Even the swiggy showed eta -10 mins throughout. Wat can i say slept in an empty stomach... Plz look into this matter... Because that's your job.. Delivering food n creating happiness..