[Resolved]  Swiggy — order not delivered order no: #[protected]

Address:

flat D, villa 3 paradise on earth PDA colony porvorimnear hotel le Magnifique, North Goa, Goa, 403521

I had placed an order with swiggy on 11th may 2019 evening for food items from the basil leaf restaurant in porvorim goa. The order was [protected]. An amount of rs 558/- was paid through hdfc credit card ending 1597. However no delivery was received for an hour. Hence i called up the delivery boy tushar ambeker on his mobile [protected]. I was informed that there is an issue with the swiggy network and hence my order won't be delivered. He also told me that i would get a refund for the amount paid. However much to my agony and frustration, i received a sms from swiggy half an hour later that my order has been delivered. I repeatedly tried to contact the delivery boy tushar ambeker on his mobile but he refused to take my call. I tried to contact the customer care the next day but in vain.
Attached herewith is the invoice of my order