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Swiggy — Order number [protected] (burgers not received)

Complaint regarding Swiggy for order no. [protected]
Inbox

Priyanka gupta
1:03 AM (1 hour ago)
to Swiggy, email-support

Hi Swiggy,

Please see the below order details and pictures attached of the combo received. we have only received one combo, not two completely. We have received only two burgers which is only one Combo. please look at the issue deeply and also on 24 Jan, 2021 when we ordered same combo we received 4 burgers (history) same order.

Request you to share refund with me for whole amount and rate this restaurant as very bad as twice we have suffered and we will now not gonna suffer again.

[protected] Forwarded message[protected]
From: Swiggy
Date: Sat, Feb 13, 2021 at 12:46 AM
Subject: Your Swiggy order summary for order no. [protected]
To:

Swiggy

Thanks for choosing Swiggy, Priyanka! Here are your order details:

Order No:

[protected]
Restaurant

BurGrub

Order Summary:

Order No: [protected]

Order placed at: Friday, February 12, 2021 11:52 PM

Order delivered at: Saturday, February 13, 2021 12:46 AM

Order Status: Delivered

Ordered from:

BurGrub
Z-11, RAJOURI GARDEN, NEW DELHI, RAJOURI GARDEN, West (Delhi) -110027, Delhi

Delivery To:

Priyanka

A block a 243
Block E, Sudershan Park, New Delhi, Delhi 110015, India
Delhi

Item Name Quantity Price
Judwa Veg Burger -Combo 1 2 ₹ 300
Large Fries 1 Free
Item Total: ₹ 300.00
Order Packing Charges: ₹ 7.00
Delivery partner fee: ₹ 45.00
Taxes: ₹ 7.50
Order Total: ₹ 210
Disclaimer: This is an acknowledgement of Delivery of the Order and not an actual invoice
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