Swiggy — Order was taken from swiggy and after 1 hour it got canceled
A
Abhijeet Gulshan
Jan 23, 2022
Jan 24, 2022
This thread was updated on Jan 24, 2022
Hi I am abhijeet Gulshan and i have ordered from swiggy. Swiggy accepted that order and after waiting more than 45 min I got a automated call from swiggy that my order was canceled because restaurant was closed.
An automated is just humiliating to means if i have to ask something from whom I would ask and I didn’t get that money at the same time or till now
Who is responsible for this
I will raise this in consumer court.
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Swiggy customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2022
Swiggy Customer Care's response Hi Abhijeet, we understand your disappointment towards the order cancellation and this whole experience. Kindly write to us at [protected]@swiggy.in along with your order ID details so that we may assist you better.
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