Swiggy — order#[protected]

Address:

Chennai, Tamil Nadu, 600042

2 items were ordered. 1 item was not delivered. When asked swiggy, executive promised to offer full refund yesterday night within 1 hour. However it was not done. When followed up today morning with swiggy executive, i'm told will not be offered with full refund and if crossed more than 24 hours that also will not be done. My mom is a sugar patient and had to starve yesterday night.