Swiggy — order//london bubble and co

Address:

Mumbai City, Maharashtra, 400070

Hi, i placed an order yesterday - and i eventually had to cancel the order after waiting for more than 2hours, where-in it usually takes around 20-25 minutes. The delivery person certainly went off-route from the standard delivery route showed on map. When called the delivery person, his attitude was really horrible while talking to on the phone - i have also taken a screenshot of the delivery person whereabouts on my phone. After chatting with swiggy customer service, they offered me 100 rs coupon over my order of more than 300 which eventually didn't get delivered after waiting for 2 hours or more. This isn't the first instance this has happened - swiggy are dealing with customers food and this shouldn't be the way they deal with customers - this needs to be fixed and reiterating this isn't the first this has happened.