Swiggy — orders getting cancelled for the second time

Address:	560066
Website:	swiggy.com

This is the second time i am complaining about the same issue. Order items are shown available on the app, the customer is tricked, the restaurant says the order is unavailable and then cancelled, the customer loses the money and swiggy is not even apologetic about it. The refund is provided in 3-4 days, so i can't even immediately place a fresh order now. Really disappointed with it. Tried contacting the customer service but no response from them after calling again and again (I don't know if it is intentional), so i'm reaching out to consumercomplaints to express my dissatisfaction. If any items are not available, please remove them from the app or don't show the restaurant itself, but you can't mislead customers all the time. Items i'm ordering are expensive and i can't wait for 3-4 days for the refund. Also horrible guys at customer service, they are always unavailable and even it available, they don't even suggest a proper solution nor are they apologetic of their fault of waiting customers wait and canceling the order. Please note: if you don't have a particular item, please don't show it a ailable so that we can at least order the same order elsewhere. Your brand name is spoilt due to your irresponsible attitude showing least concern for customers, not giving refund on time.
There is no reliability because the order can get cancelled anytime. Worst app ever
Order no :#[protected]