Swiggy — pathetic food

Address:	Bangalore, Karnataka, 560047
Website:	Swiggy

I called cc to report bad quality food for order #[protected]. Ph - [protected].

I am happy with the delivery services. But when i got the food, i was highly disappointed so i thought of reporting the issue.

And mr. Adil who answered the call was an amazing service genius. Kindly find the details below-

1) he asked me not to order at night from swiggy as i told him, i had bad exp. With the food that is served t night.

2) he said, we have a data base where people have ordered the same dish and have no complaint and its you who is having it.

To put it in a laymen language, he first asked me not to use your services and in the second he called me a lier in humble words.

Well may be major chunk of the customers who order at night are either drunk or smoked up to not know what they are eating. Well i am none, i just came late from work and was expecting a decent meal.

I have stayed on my own and i know how old frozen food smells an tasted when heated up several times. I even requested the delivery guy to take the food or may be to taste the food to authenticate my statement.

I do not have much to say, but food delivery or any sort of catering services are based on customer experience and this is what i get? Awful food and too arrogant cll centre response.

I still remember appreciating you guys when i and my friend was invited at your office near jyoti niwas college below net cracker office kormangala when you gifted us some playing cards and all. I never expected you guys to fall so low once you have a stable revenue targets achieved.