Swiggy — payment not received from swiggy

Address:560068

I have ordered food on 17th may 2019. But i have not received my order.
I have contacted swiggy and they told amount will be refunded within 5 working days. But still, it's not refunded.

My order number is [protected].

I have contacted them twice, they are telling the same. I have ordered from "momoz", restaurant.
Please do the needful.
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Hello everyone
Today I ordered fish thali from Bengal food zone, Miyapur, Hyderabad.
They promised me that there will be aloo posto in the thali which they did not give and instead provided something else which was stale and had a rotten smell.even bubbles were produced because it went rotten.
I gave a cash rupees of 133 which I want back.

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