Swiggy — Poor delivery standards

Today the delivery was brought in torn condition with food spilling over. The delivery boy was not even apologetic instead he was arrogant. His name is Manikandan as per Swiggy App. Totally unprofessional, bad behavior and unfit for customer service. He was carring 3 or 4 orders all dumped into 1 small dirty smelly back bag. Is swiggy having some delivery standards especially in Covid times. I have taken photographs of the delivery that was given today. If i dont get to hear from Swiggy management by this week I will upload those photos on social media.

Venkat

Order No: [protected]

Ordered from:

Murugan Idli Shop
Shop 12, Perambur High Road, Perambur, Chennai