Swiggy — presence of non veg item in veg food for exclusive vegetarians

Address:Ernakulam, Kerala

A chicken piece was found in a veg dish (Paneer butter masala).
The hotel named al saj restaurant aluva.
My order was chappathi, porotta, beef roast and paneer butter masala.

Non veg dish was for me and rest of items were for my family who are pure vegetarian.

This caused my family to starve without the dinner.

Chappathi was also not upto the mark.

Also please refund the amount immediately.

Order number is mentioned #[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information