Swiggy — Product Package and Spoliage Issue

I have ordered medium size pizza from La Pinos Mansarovar Jaipur on 18 Sept 23 for Rs. 549 having order Id:[protected]

I have raised tickets same day but no resolution has been provided yet as same was fully spoiled and packaging was totally improper

Kindly look into this matter urgently and provide complete refund or a coupon for the same

Refer attached snapshot and Video-

Thanks