Swiggy — providing stale food

Address:

500062

Hi all,

I'm writing to you with regards to order id # [protected] mutton haleem which we ordered on may 14 @ 11:59pm and in bill its very clear that its old order few hours earlier and even haleem which provided was not hot and it was full of white layer of ghee which forms after food being cool. I tried to reach your support agent over chat and informed but they are not addressing issue correctly in the way it has to deal with.
I had conversation with aakash and utpal singh they only give few empathy statements which are auto texted and only make few pathetic empathy statements.
Point here is for order of 12 am certainly how come any one makes a bill at 8pm its only like they are providing old food??? Who knows.