Swiggy — raincoats not issued

Address:

East Godavari, Andhra Pradesh

Respected sir/madam,
Iam working as a de in kakinada, andhra pradesh. Swiggy office in kakinada haven't provided any raincoats yet. Its been 3 months since we joined. Instead of providing raincoats they are asking us to deliver in rain. Which ultimately result in very low deliveries and deliveries with slow pace. Moreover, our des after delivering in rain might have a risk of catching cold and could lead to increase in sick leaves.
Please try to understand our situation. We have been asking them very frequently but no one replied atleast. But 500rs. Have been debited from our payouts 3months ago. Try to provide raincoats or atleast refund our money.

Please resolve this issue as soon as possible.

Thanking you.