Swiggy — received bad quality food | |||||
I am 6 weeks pregnant. I ordered for mutton biriyani and fish curry from swiggy hyderabad mallapur area on 9th june 8.30pm after i received the food by 9.40 i opened the packet served to food for myself in a plate and took few spoons as i was very hungry.. Only after a minute i find the taste different when i asked my husband to taste it he immidetly said its. Stale and bad food the mutton biriyani was smelling bad had a very foul smell. I was in a shock. I immidetly complained to swiggy customer care about the current situation and they reply that they will refund my amount. Hmm but my concern was i am pregnant and what if i get food poisoned. Is this the kinda response swiggy customer service gives me. They dint even call me back. I called them twice and the call to customer care is charged i ran out of balance but they did not bother to call me back inspite of requesting over a chat. I am highly disappointed on the service of swiggy and the kinda of cheap restaurants swiggy is associted with. Was this information helpful? | |||||
Swiggy customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I have place the Order #[protected] for 4 items but i got only 3 items, when I contact the customer care they didn't respond properly neither they given any solution of the problem. this is the second time when I face item short issue.
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Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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REORDER
Total Paid: 200
12:29
ORDER #[protected] | Wed, May 2, 12:54 PM
12:29
Food Rush
Andheri East andheri-east
12:29
Mutton Biryani x 1
My Contact Number : [protected]