Swiggy — Refund for food not delivered

Address:62/8, Vidhya vudyut colony,nehru nagarwest, bhilai , chhattisgargh,490020

The issue that I have experienced was: I was informed through SMS at 8.20 PM (3/6/2021), 8.30 PM ( 3/6/2021), 8.43 PM( 3/6/2021), and 8.53 PM(3/6/2021) my registered phone number cant be reached so please call from another number so I called from my another number [protected] from 8.36 PM (3/6/2021)to 8.56 (3/6/2021) of totally 15 calls but none was answered by your delivery agent. Got SMS 8.55 PM order got cancelled by delivery agent. Delivery agent Name: pankaj Sao, Phone No: [protected]. Is this my fault ? on what basis delivery agent cancelled my order? okay if delivery agent cancel my order where is the food if he not returned to restaurant who taken my food. if iam not responding to call or cant be reached food need to be left in the delivered address but what your delivery agent have done just cancelled my food and taken away. its just big scam i think so if in one city a delivery agents deny 10 nos of delivery like this cost is 2000 rs ( per order 200) then for total India i am unable to calculate. what service and response your are providing to customers.
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