Swiggy — refund for the order #[protected]

Address:

Bangalore, Karnataka

I have order food in swiggy on[protected] but the have marked wrong deliver address on top of that they told i have mentioned wrong address when i have shared the screenshot they have agreed and kept quit. They delivery boy denied to deliver the order to my place and the agent (Who was on chat) he is asking me to call the delivery boy and he as me to convince the delivery boy this is how they will give service to the customer. They have cancelled my order also they doesn't even consider for the re order for any other alternative option they have cancelled my order. When i ask for the refund they said it will take 5-7 days. Now today again my self i have ask for the refund again they are dragging for 5-7 days the order will deliver. There is no proper customer service providing by their customer service team. This guys are not her to provide customer service they are here to take our money giving a reason always.

Order no: #[protected]

Mr. Sriharsha this is for you. Teach them how to behave with customer.
The customer is not someone to argue with or match wits against — he is a person who brings us his wants. If we have sufficient imagination we will endeavor to handle them profitably to him and to ourselves.”