Swiggy — refund not credited back | |||
I ordered on swiggy on march 28 and i contacted the customer care after 1hr since the order wasn't delivered. So the customer care executive cancelled my order and initiated for refund. But till date i haven't received my refund back. Each time when i enquire, the customer executive mentions refund is initiated and will be credited within 7 days. Even tried send the complaint through their email address. But they also said the same for few days. Now they are saying i placed order through cod. I have attached the relavent pictures. Was this information helpful? | |||
 2 Comments | |||
Comments
It's third time happening...I am very disappointed...the executive came but they didn't delivered my order because I am said my hostel is locked please come to my hostel...he said you have to come, I am not go there...what is this...he behaves roudly...
Reply
I have place a order on 28 April, 2019 between 8.15 to 8.30 pm the bill amount was Rs. 615. I have made payment through internet banking but the amount was detected from my account and i received a message payment failed and it will be refunded to my account within 5 - 7 working days, but till now I have no updates of my refund amount.
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