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[Resolved]  Swiggy — Refund not received but app telling me that the process is complete

On 1st April 2021 i had cancelled an order cause the delivery boy had not been able to deliver for whatever reason and i was suppose to get the full refund as they said. In refund status its showing me that the refund process is complete but when i checked my bank account i havent got the money back in reality. I asked customer support and they told me to wait for 7 working days but i am not satisfied with this considering they said i was suppose to be refunded on the same day of cancellation. Please i want the refund. I hope swiggy stays honest. The details about my order is given in the picture
Refund not received but app telling me that the process is complete
Refund not received but app telling me that the process is complete
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Apr 5, 2021
Complaint marked as Resolved 
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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    3006
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    280
    Swiggy Phone
    +91 80 6746 6791
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    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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