Swiggy — refund of my money

Address:

Hyderabad, Andhra Pradesh, 500081

This is worst experience with swiggy as follows.
I am here for the refund issue, which has given order as follows.


S. No

Date

Amount in Rs.

ID Numbers of Order

1

19/08/2018

140

[protected]-2

2

19/08/2018

140

[protected]-2

3

21/08/2018

99

[protected]

Total

379


As done conversation with Anand Customer care on 19/08/2018, he told that the amount will refund with in 2 to 4 working days.’

Today on 30/08/2018, again I called customer care after 11 days, again same story telling by your supports name : Kadir, Akanskha and Nayak (refund with in 2 to 4 working days.)

How long I have to wait for my payment.

1. Will u pay interest to me? which amount was holding by you since 11days

2. Why don’t u Swiggy Employee don’t have responsibility of tracking the customer money whether it has credited to his account or not?

3. Why few of the Customer care exc. are closing the chat without concern and without reply (simply neglecting and not giving proper response.

Since 11 days I haven’t received the payment from your end as I am going Consumer complaint against you that above concern