Swiggy — refund of payment made rs 441 but food not delivered

Address:

Mumbai City, Maharashtra, 400076

I did order in mumbai on *rd november and swiggy accepted my order for which i paid online. After half an hour i got call from delivery person that restorent got shut down. Thereafter i am following for payment but every time i hear that refund has been intiated and shall get credited in *-* working days. Till now i have not received my money. I have attached screenshot for conversation with swiggy.