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Swiggy — refund problem

I was told that i will get my refund within 24hours but it’s been three days everyday i have to chat and ask for refund and tell every detail everyday to their new executive after 3 days i got refund and that too was lesser than the amount that i should get.
I need that strict action should be taken regarding this.
I was told that i will get my refund on 25th and i got on 29th. I got ₹228 instead of ₹248
Everyday they tell the same thing that refund will be processed within 24hours but it took more than 72 hours.
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Complaint Status


[Jan 29, 2019] Swiggy customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I've ordered chicken curry last night from Dwaraka grand hotel Hyderabad. The curry was very cool and it seemed to be delivered from the fridge.

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    Swiggy
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    2957
    Pending
    0
    Resolved
    277
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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