[Resolved]  Swiggy — refund status for two orders

Address:Gautam Buddh Nagar, Uttar Pradesh

On december 12, i ordered food from swiggy and in some minutes it showed that items are not available in that restaurant by which they cancelled my order and notified me that refund initiated and will be credited in 4-5 days.

Second order got cancelled from swiggy on 13 december, in which delivery boy was not reachable till 1 hour by which they canclled my order and same as earlier order they notified me amount refund initiated it will be credited in your source account in 4-5 days.
It has been 6 days for both of my orders and i haven't got any of my refunded amount. Please help.
Both orders id mentioned below.
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Jan 25, 2020
Complaint marked as Resolved 
Verified Support
Dec 20, 2019
Swiggy Customer Care's response
Hello Shadab, we're disappointed to have let you down like this. We see that you already reached out to us through Social Media for this and we've sent you an email to your registered email ID with the refund details. Hope this is resolved to your satisfaction. Feel free to get back to us for any further assistance, if required.
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