Swiggy — regarding behaviour of restaurant bachan dhaba kolkata

Address:

MAJ S K SINGH, DEPT OF EYE, COMMAND HOSPITAL , NEAR ALIPORE ZOO, Kolkata, West Bengal, 700027

With due respect i would like to complaint about the restaurant (Bachan"s dhaba) as i had ordered on 29 nov 2019, my order no is [protected] which was ordered around 20:30 hrs, but after waiting for about 1 hrs the order what i had given was not delivered to me rather it was insisted to me to take the wrong order as restaurant had not send the proper order to me. After that i had waited for another one hrs for the restaurant confirmation to give me
The correct order but restaurant had refused to deliver rather they told" jo bheja hai wahi lena parega". I had called repeated time to your customer care to deliver the food but no one responded. Your customer care said to take the same order, again i had re ordered the the same order at 10.30 hrs which was later on cancelled, after that i had no option to take the incomplete order after two and half hrs. I would just like to say this thing was not accepted form this reputed company"swiggy". If possible please take necessary action against the restaurant. As i was forced to take the incomplete order that was only two naan and chicken butter masala which we the 3 people had to share because of the restaurant fault. How come the customer will suffer because of the restaurant fault.