[Resolved]  Swiggy — Rs5870 was deducted from account not credited after 10 days

Address:Akankha, Newtown, Flat 13D, Tower 3 , Kolkata 157

I ordered one Jack Daniels from Maharaja Shop, Dumdum, Kolkata on May 8th, 10.57am . Money was deducted Rs5870/- but no order was processed in the app. Today is May 18th the amount has not been refunded. Did swiggy chat multiple times they said it will be credited within 7business days.

Regards
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Verified Support
May 21, 2021
Swiggy Customer Care's response
Hi Indrasis Acharya, we're sorry for any unpleasant experience rendered and the refund issue. Please write to us at [protected]@swiggy.in with your order details so we could have this checked from our end ASAP to work on improvising and giving you a better experience going forth.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5051
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information