Swiggy — Scam in swiggy offers

Address:

wakad, pune

Yaron da adda, Pune
res id 14431
No complaint was resolved past 7 days. Very unprofessional behavior swiggy support just tells to wait. request number 7889653, 7889628. Past 7 days I am trying to get a resolution I was promised confunding from swiggy. I have the call recording too. you can check from your end too. but when the payments have credited all discount was put on us. I immediately complained when I didn't get any resolution I immediately wanted to change the offer but I have put a request for discount change days 5 earlier, called swiggy support many times for a discount update as I am not able to do it from my side. Is this a Big Scam?????