Swiggy — serious swiggy concern, if matters!

Address:

Faridabad, Haryana, 121003

I am writing with heavy heart that i am going to sleep without a food because of swiggy. I didn't get any call for the food i placed via swiggy through the registered mobile [protected]. The number of your delivery wasn't reachable from the time the order was confirmed. This is happening second time that i have to compromise without a food. Last time i had to call and place a new order at vertmy late in the night.

You guys are doing a pathetic job in managing your customer & vendors. Although i promised to not to trust you guys second time but somehow i trusted your brand and replaced the order again. My bad!

I am sleeping without a food when you all must have yours. Who is going to be blamed for that?

When you take the order it's your responsibility to deliver the food or at least inform the customer for any delay or non delivery of it. I am the one has been chasing and try to find out the problem. You guys didn't even bother. Why?

The order was placed successfully and even prepared and picked but didn't get delivered. Who has the food when it was picked from restaurant?

My first order was also painful and you guys have no right to cheater the customers like this. You are the customer servicing group which should serve the customer with almost liability otherwise you should drop the service of delivering the food at doorstep.

Please provide me a address to serve to you legal notice to meet in a court of law at india.

P. S: mr tejas satish and kalpana was helpful in dropping my blood pressure from your customer care..

Regards
Anoop sharma
[protected]