Swiggy — served pre eaten food

Address:

Bellandur, Bangalore, Karnataka, 560103

I have ordered food from swiggy in the trust which swiggy claims about hygiene and delivery of good quality of food. But i have received opened and already consumed food.
Post multiple times contacting with swiggy customer care team they have just acknowledged the issue and in a grievance, i received only "sorry".
I have just lost the money for the food which i could not eat.