[Resolved] Swiggy — served stale food

karishakj

from Patna, Bihar

Address:

842001

I ordered food from the park restaurant, muzaffarpur from swiggy, and found the food no longer fresh and stale, then asked the swiggy executive to take it back, but they denied and was just copying an pasting the sentence 'sorry for the inconvenience, i'll pass the feedback'. What will then happen with the feedback? Will they stop serving stale food to people? What if i get food poisoning? I have a train to catch tomorrow, what if i get food poisoning? They should stop playing with people's health. And i've a full screenshot of the conversation with the executive.

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Jan 5, 2020

Complaint marked as Resolved

Verified Support

Dec 02, 2019

Swiggy Customer Care's response Hi Karishakj, we are extremely gutted to hear about your recent experience and truly did not mean to disappoint you. Please do share your registered details or the order ID by dropping an email at [protected]@swiggy.in and we will reach out to you to make amends.