Swiggy — service problem

Address:

110017

I ordered my lunch at our office through swiggy, the delivery executive is called me 4-5 times but i am not available at seat my mobile phone is not with us and unfortunately i am not picked his phone. i return to seat after sometime swiggy send me messages your order is cancelled and you charges Rs.60/- as cancellation fee. swiggy delivery partner duty is over the phone is not picked and order is cancelled, delivery partner dont visit the address for delivery. this type of service they provide