Swiggy — Sir my account has been temporarily deactivated

Sir this is completely wrong whenever i cancelled the order that's for my safety issues or health purposes not for beneficiary or purposely and on that time your agent said that no penalties will be taken but swiggy has taken it again and again and now my account has temporarily deactivated on such a important day please reactivate my account asap because it's difficult for my livelihood without this job
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