Swiggy — swiggy cancelled the order, and charged me the cancellation fee

Today i booked an order with swiggy (Order #[protected]) and specified the address on which they had delivered a couple of times in the past. I was advised a delivery within 33 minutes. However, after 1 hour i got a call from swiggy's delivery partner informing me that he was at a wrong location. When i tried to give him directions, he asked me to come to his location and collect the parcel. When i requested him to deliver at the address mentioned in the order, i got an sms on my phone that my order has been cancelled and i will be charged rs. 180/- as cancellation charges on my next order. First of all, my order was not fulfilled. Then i was charged a cancellation fee for an order that i had not cancelled. This is totally unacceptable; and a very unprofessional and pathetic behavior on swiggy's part.