Swiggy — swiggy cheats customers by not passing special instructions

Address:

MIRA ROAD EAST, Thane, Maharashtra, 401107

Swiggy never passes the special instructions to the restaurant. Then what is the necessary to keep such kind of text box/ field in their website??? This is one kind of fooling which swiggy is doing for their customers. This is not the first time i am facing such king of issue. After experiencing couple of times i am complaining abut this. Because like this they are cheating many customers. Moreover the delivery boy told me that they are not responsible to pass the special instructions instead told me to complain online.