This is in reference to my latest swiggy instamart order #[protected]... the chat service is highly pathetic & noncustomer friendly. Inspite of me waiting for the order for more than 50 minutes, no proactive calling from their side, just to let you know I am a Swiggy One Member, they are taking their privileged members for granted. Blame excuse given that instead of x delivery partner assigned, y delivery partner took my order & never reached me & I kept waiting & waiting & had to finally in disdain cancel my order. Super pathetic service. Mind you this is the 4 time I am having this issue. I don't know whether you are completely aligned & paying enough to your delivery partners. I am now going to go away & completely discontinue & will tell all my relatives & friends to discourage & discontinue Swiggy. Zomato & Blinkit are 100 times better than you. Was this information helpful? |
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