Swiggy — swiggy order no. [protected].

Address:

Pune, Maharashtra

1. Order placed at 9:10.
2. Cancellation process started by me at 9:11.
3. Waited for support executive till 9:15 to respond.
4. Any cancellation within 3 minutes should not be charged as informed to me by swiggy support.
5. But this cancellation was being charged because though i started the cancellation process in time there was delay from swiggy understaffed support team.
6. I was informed that either i will have to take the order or a high cancellation fee would be charged.
7. Had to take the delivery of the parcel forcefully.