Swiggy — swiggy refund

I had placed order for transaction id - [protected]-1 on which i had to get a refund of 225 it’s been more then 10 days since i received email of the refund it’s not yet reflecting in my account. The reference id is [protected]
Whereas i had placed a order for cake on 2 or 3 days back and dwight cancelled my order and said 718 has been refunded to my account which should hardly take 1 hour to reflect in my account but still it’s not been showing. The reference id is djduruqfllcbeh.
Swiggy has become pathetic there is no help line and incase there is any issue we have to oder something and then chat with the executives which is not at all sane.
I want my issue to be resolved at the earliest