Swiggy — the customer service representative girish was very rude and abusive

Address:	Bangalore, Karnataka, 560093
Website:	Swiggy

I called in to cancel my order within 5 mins of placing it... The guy girish who was assisting me on chat wanted to know the reason... After informing him that i changed my mind he did not cancel the order and made the guy wait in front of the restaurant for half an hour. Instead when i informed girish that it hasn’t been cancelled and the pick up guy is still waiting n repeatedly calling me over the phone girish was very rude and abusive. This is the first time i placed order from swiggy and no wonder the rating and review of swiggy is so pathetic!! Firstly they need to appoint people as customer service representatives who are ready to help instead of being rude and abusive. It wasted all of our time specially the guy who was waiting to pick up the order!! Strict action should be taken against girish order no [protected]