Swiggy — the delivery boy

I request to submit a complaint against the mode and manner of delivery of order no.[protected] in particular i demand strict disciplinary action against the delivery guy with the phone number [protected]. So as it happened i ordered dosa and rajasthani dahi vada from jbs but the sequence of events that took place afterwards was in violation of every code of conduct. The order was made in around 7:00 pm the expected delivery time i assumed being a swiggy’s frequent customer to be in around 30 mins. As usual i was waiting for the delivery in my residence but the person responsible fopr the delivery kept calling me intentionally to ask me the same address time after time.in total 7 calls were made, in the last call i asked him to come to the usual location where all swiggy personnel used to come. To my surprise he said that he has been there in that location (Which he asked me to go now) he kept on insisting and arguing that somehow his standing in that location which as per the 6th call he was not gives him the locus standi to deny my rightful deliverly at my location.
I had to go because i thought there will always be communicational errors in place but what violated my womanhood was what happened afterwards. When i went to take the delivery alone at 8:00 pm he looked at me disgracefully and passed slurry comments in that dark place i felt hepless and started running back to my place.

I till now feel very disturbed and i will take further action if i don’t see any action taken by your side