Swiggy — the worst customer service experience

Address:Hyderabad, Andhra Pradesh, 500050

Order #[protected] - the order wasn't delivered ontime and the live tracking page stated that its not live but customer service didn't even bother looking into the delivery issue properly and kept giving me random responses asking me to wait for over an hour for the food which was never coming.

Later when i asked how much longer i should wait that was when they bothered to try calling the delivery guy and canceled my order
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I cancelled my order as the restaurant didn't have the item they display and cancelled my order on 21 Aug and I didn't receive my refund they are not even caring about it I have been asking the from 11days and they are saying only one it will be credited in 2- 4 days my transaction was upi payment

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    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
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