Swiggy — till now refund not initiated

Address:

A-28,gandhi Nagar, Moradabad, Uttar Pradesh, 244001

Dear Sir / Ma'am

This is in regard to the order number [protected]. I had cancelled the order of amount 802/- due to delay in delivery on 6 June, 2019 and till date I haven't received the refund of the same.
I tried contacting the customer care chat twice for which I am told to wait for 3-4 working days.
It has been near about 20 days now. Please look into the matter and do the needful at the earliest and let me know the status of my refund.
I have attached the order details for your reference.

Thanks & Regards,

Rohan Rastogi