Swiggy — unprofessional attitude of swiggy

Address:

Mumbai City, Maharashtra, 400066

I had placed an order for my breakfast from Swiggy today. First I got a recorded message that items are not available. I went to their so called 'HELP section'. After a conversation on chat, I agreed to make changes in my order. However 15 minutes before recess when I checked my phone, my order was cancelled by Swiggy itself. I had to order again from the restaurant.
I had ordered for four more people. I was really embarrassed . Plus 'refund can't satiate starvation ' Swiggy needs to understand this! Also, there was difference in my Swiggy amount and the actual restaurant bill. Just look at the price of 4 Chicken Frankies. This indicates that they are just business minded and customer means nothing to them. Those automated messages for resolving the issues are tremendously annoying knowing that they don't care a damn about your problem!