[Resolved] Swiggy — unwanted order delivered twice

Rachna Sodhi

from New Delhi, Delhi

Address:

110051

Hi,
I had the worst experience with swiggy last night. I ordered food from swiggy and got wrong order delivered from swiggy twice. I am tired to explain the same issue again and again to swiggy support team but there is no productive response except apology i got from them. I am attaching all the screenshots of the chat. I did not eat the food. I want them to arrange a pickup of this wastage for which i paid 467 rs. And refund my money as soon as possible.

Waiting for your reply.

Thanks
Rachna sodhi
[protected]

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Dec 23, 2019

Complaint marked as Resolved

I have attached all the screen shots of the conversation. I have ordered tandoori roti and they delivered khamiri roti twice and said then can not do anything in this matter. I have ordered tandoori roti. I don't like khamiri roti but they forcefully delivered it and said they can not refund me. The other items quality was very which I have through just now. I am feeling extremely cheated. I am attaching the screen shot of my order. I have already sent you the screen shots of swiggy customer support chat in which they misbehaved and not responded properly. Please help me ASAP. Waiting for your reply Thanks Rachna Sodhi 9971195169