Swiggy — wrong delivery of food by the hotel

Address:

Hyderabad, Telangana

I ordered 2 units of chocolate pan cake with honey and maple syrup from “breakfast express” and paid ₹324 for the order but got an omlette in place of what i ordered. I complained to swiggy about it but dint get any refund or replacement from them. I mailed the issue to their customer service and got a very unsatisfactory reply from them. They have taken the issue very casually and are not ready to resolve my issue

Hotel - breakfast express, himayathnagar, hyderabad