Swiggy — Wrong food item delivered and not replying on the same

Address:Lake gardens , kolkata

I ordered from a shop named sharma, Jadavpur, kolkata. I recieved a wrong item. Recieved papdi instead of nimki. I complained to swiggy on 3rd June via email and also through customer support. From last 7 days no replacement and refund were given by them neither they reply for my emails. They cheated me and dont even bother to reply. I want a compensation for such an irresponsible behaviour.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5048
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information