Swiggy — wrong item and poor food quality

Address:East Godavari, Andhra Pradesh, 502032

I ordered Crunchy berry icecream from creamstone with berries, chocolate, waffle and candy stick. instead, i got something else with just nuts in it and had small plastic pieces when I immediately contacted swiggy customer care with pictures and details they just said they will forward the feedback and denied me any sort of replacements or refunds.
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