Swiggy — wrong item delivered. and improper response from customer executives

Address:

Hyderabad, Andhra Pradesh, 500081

I have ordered a premium butterscotch cake yesterday, and recieved a less costing cake and the taste was also not up to the expectations. And when contacted the customer care executives they cut me down chat abruptly without resolving my issue. Worst service ever recieved, other food apps serve better on customer issues, never seen someone handle a customer issue so negligently. Order_#[protected]