Swiggy — wrong order delivered | swiggy support refused to take action

Hello,
Avijit this side.
My registered mobile number - [protected]
Order id : [protected]

I have ordered mixed fried rice and chili chicken combo with 4 tawa rotis, restaurant delivered some veg jeera rice. As soon as delivery person delivered the food, i had contacted over chat support and over call, both side requested me to mail for food replacement. Now look into this and before taking any action just give me a callback for sure.
Customer support team checked in app help chats also, as i have shared live picture there. Upon checking they replied, they wouldnt be able to take any action.
We spent money on these platforms, and get horrible support where restaurant stop answering calls.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5054
    Pending
    0
    Resolved
    645
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information