Swiggy — wtf

Address:

Vadodara, Gujarat

Yesterday my swiggy order was canceled and i was charged 105 cancellation fee.
As soon as i received the delivery guy's contact number, i called him and requested him to bring me change for 500. I had no change and it was almost 11 pm, so it was a bit challenging for me to get change. He turned up without change. He asked me to give him rs 500 and said he will come back with the remaining change. I obviously was not convinced with his idea and refused.

The end result, my order was canceled by swiggy and they charged me cancellation fees. Now, i know i am supposed to have the exact change, but when i have called in advance and informed the delivery guy should swiggy not cut me some slack?

The customer care representative was extremely rude with me over the phone.