Symantec India Complaints & Reviews

Dri*Symantec — Direct Debit on Credit Card

On 20 June 2009 I was charged A$79.99 plus and International Transaction Fee A$1.84 I have not
ordered anything overseas any would like to be refunded for this charge

Dri*Symantec — Fake Charges

This company has charged $39.99 / Rs. 1930 on 9th Nov 2009 while I have never purchased any thing from this company.

Dri*Symantec — Anti Virus software

My credit card account has been debited by the amount of ZAR562.54 on 3 Nov 2009. I only asked for a Norton renewal/upgrade which I did not get at that stage. I had to re-order afterwards to renew Norton. This is my second complaint and no signs of any credit to my credit card as yet. Please help!
Koos van Zyl

hi if it is within 60 days then you can call to the support number and get the full refund

this should help you understand what the charge is about and why you were charged and also how to claim refund, if eligible and if you so desire.

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v581...⇄

Alternatively, you can contact Live chat, explain the situation to them and they should be able to help you out.

Live chat- www.norton.com/chat

NORTON SECURITY — NORTON SECURITY 360

I PURCHASE THE NORTON 360 ALL IN VIRUS PROTECTION . EVER SINCE I DOWNLOAD TO TWO OF MY COMPUTER THEY GOT VERY VERY SLOW TAKES HOURS TO LOAD . ITS SO FUSTRATED. MY 12 YRS OLD SON FRETS WITH ME EVER TIME HE WANTS TO USE HIS COMPUTER. AND RESENTLY THE POPUP SCREEN KEEPS WAYING ITS OUTDATED.
I NEED A REFUND, $79.00 WAS NOT TO SCRAPE UP. YOU GET PAID. GAVE PEOPLE THEIR MONEY WORTH.

THANKS
CAROL POMPEY

Norton Antivirus — norton antivirus not good

we want inform to all computer users::

don't use norton anti virus, , we are using original norton ant virus, ,
this product name is FAME but not working proper..
if this norton getting virus, , will show virus detect, , but not able do remove properly and if high virus attack then this norton software files will corrupts...will damage...

therefore please always ask your friend and search from internet which is best anti virus..really if i got norton anti virus manager or head officer i will kill him..dog..

again i will say don't use norton and free edition anti virus..
free edition anti virus also not work properly..i swear

India
karnataka

Norton Antivirus — Charged two times

Hi
sir
I would like to inform that we are not able to clean virus our computer like ( Spyware, torzon, mallware, w32silty, fun.exe) through this anti virus s.no m[protected] and part no 11850336. pls send me remove tools and give me solutions Other wise we will have surender this antivirus.

thanks regards
Bharat distrubutors pvt.ltd
Address:
c-9, sma, industrial area Azadpur new delhi, 110033

Norton Antivirus — Charged $174.98 + $16.99 on Visa

I did click on notice to renew anti-virus coverage. The charges were not to be the amount charged on my Visa. Two years was $139.99.; charged was $191.97. This transaction was[protected].

Norton Antivirus — double charge

I ordered the 30 day free trail because I would be getting a $10 discount......after 30 days they charged my account for $64.99 (which was the correct amount) and on the same day they charged my account $74.99....there is no contact information for these people to dispute...thank God for Bank of America, they took care of this for me right away.

Norton — CHARGED NOT RECEIVED

ON 9/17/09 I RENEWED MY NORTON ON HAWAIIAN CREDIT CARD - IT SHOWNED UP AS DEBIT ON SEPTEMBER STATEMENT. I KEEP GETTING ALERTS ON MY COMPUTER STATING THAT THERE IS NO COVERAGE AND MY COMPUTER IS AT RISK?????? THIS NEEDS TO BE RESOLVED.

Norton Antivirus — Unauthorised Billing

I got renewed my Norton Anti Virus on 02.09.2008. I had not made any request for renewal but company debited Rs 2651.95 from my credit card. kindly refund my amount. Please don't auto renew and reverse whole amount otherwise i will lodge complaint against you in consumer court.

Details:

Name: Arvind Yadav
Product : Norton Anti Virus
Product No. [protected] (2008)

Norton — Credit Card charge

This was canceled immediately after applying. I have sent many message to you regarding cncelation. Now I have a charge of $74.99 on my Visa card. I have filed a despute with Visa.

I had problems with the service from the start and immediately sent you a cancellation notice.

Norton — to many charges

charge three times on my credit card / i never authorized it please credit back my card 44.98 +44.98+44.98+ 1.00

Norton Antivirus — payment

You took two payments from my acc on 05 dec for£41.35 and again on dec 9 for £51 85.
please check as to why. Have i done somthing wrong at this end or what?
j w pearson

My computer has a virus called "CARD.EXE". I cannot remove it, and my Norton 360 does not recognize it as a virus. I contacted tech support in the form of a CHAT technician. I explained my issue and requested assistance. As I am a Norton subscriber for many years, I expected free assistance to resolve a problem that should have been prevented by Norton in the first place. Instead of real help, the technician told me that I should go to Norton's virus diagnosis and removal Web site and get their "fee based assistance". I told the tech that I paid for Norton to identify and remove such viruses every time I renew my subscription, and they owe it to me to take care of this one they let slip through. The tech could offer no more help than that, so I told the tech that I was going to complain to an Internet forum, and terminated the chat session.

Norton Antivirus — taking money

checking my banking details, just discovered drl symantec have taken £32 82 from my bank dated 20may 10 first i dont give my bank details out online, were did they get my private information from? we have a data protection act.the money i want putting back into my account, and quickly,before i take action, your out of order return my money at once. margaret bailey.

Dri*Symantec, Norton Anti virus — Not Working

Since paying for virus protection by creditcard on 02/05/2009, $79.99, online. l have had nothing but trouble,originally my Norton Anti virus was great, when asked to renew l didnt hesitate, what a mistake, it constantly tells me, l have no protection! l have been on the Norton Protection Centre site to try and get help, but due to the deletion, of some of my emails, l do not have the product number or code, but, l do have my credit card statement which tells me l have paid.lwould apppreciate your help in this matter, as obviously l havent had protection for 4 months, even though l paid.Thanking you Tomma Williams..................

DRI Symantec Generic — Paid for two downloads, got only one

On June 25, 2009, I ordered and paid $56.98 on my B of A Credit Card for the the Norton Anti Virus and the extra speed utilities download to improve my computer speed from Symantec. I was able to download the Anti Virus ok, but the companion Utilities download did not happen. I have tried several times to resolve this issue with no response from Symantec. Obviously, I will NEVER AGAIN do business with a company that does not do business over the telephone. This is rediculous that I paid for this merchandise and cannot get in touch with anyone to get what I ordered!

Norton — unauthorized billing

Date posted:[protected]
Date charged:[protected]
Details: NORTON ANNUAL RENEWAL[protected] GBR
85207619110915089166883
MasterCard Number: [protected]
Amount Charged: $64.00

this is an unauthorized billing. kindly refund immediately. thank you.

Hilarion Chua Jr
1/32 Limond St
Manurewa East
Auckland 2105
New Zealand
Phone +[protected]

Norton — virus downloads

I recieved 2 charges on my credit card for norton virus downloads that i dont even have!One was for $64.99&$74.99!My computer was in the shop and i dont have norton.I want these charges taking off my credit card,i wont pay for something i didnt want or have!Thank You,Please respond to this soon,before my bill is do.

I have been charged 2 times for something that I did not order. I didn't even knowwho dri* symantic was until I looked it up. These people are crooks.

FRADULENT COMPANY...
CHARGES FROM LUXEMBOURG -- CONTACT YOUR BANK AND/OR CREDIT CARD COMPANY ASAP!!!
MULTIPLE CHARGES, THEY SHOULD ROT IN JAIL!!!

Dri Symantec — Unauthorized charge

Received a notice of an unauthorized $69.99 charge on my credit card on 22 Oct 09. Would appreciate a credit of that amount since I wan not aware of the charge no any purchase of that amount.

Dri Symantec — CHARGED $69.99 X 2 NEVER ORDERED

I NEVER ORDERED THIS PRODUCT AND WAS CHARGED TWICE AND $69.99 EACH ON MY ACCOUNT, I NEED MY MONIES RETURNED

Dri Symantec — unauthorized bill in my debit card

i want my money back in my debit account pls..it was supposed to be trial off but you charge me (P3,540.42)in my account..and i did some cancellation on that product so i was expecting that you should not charge me.pls return back my money and send it back to my account where you did some deduction.thank you.

there were two withdrawals from my account and i would like the money to be put back into my account i am canceling my order

i want my $144.00 back in my account or there will be a siute filed against you you had no right to take my money without notifying me

i was charged twice and never consent to neither one

My Visa debit card was charged $89.98 on 9/16/09. This charge was unauthorized and illegal. I want my money back!

I have been charged 74.99 twice on the same day for a service I did not authorized. I have a totally different company and I want the money returned to my account ASAP.

my $79.99 (AUD) renewal subscription has been charged to my credit card twice - on th 4/8 & 31/7 please investigate asap.

i want to know why you charged me double for my subcripition of norton antivirus as i got a copy of my bank statement in front of me as i want a full refund ty

I'M MAKING A COMPLAINT ABOUT DRI SYMANTEC CHARGES TO MY CREDIT CARD TOTELING $131.18 BY WWW.MYCOM MN. I NEVER RECEIVED ANY PRODUCT FROM THEM,

i have been charged for three different things by dri symantic for norton security on my laptop.please refund the overcharge of $69.95.

You have charged my account for something I did not purchased. You need to refund my money immediately.

I do have this have this service and do not wont it.

i have a charge from dri symantec for $134.99 on my credit card and no service...i want credited asap.

I am recieving notices that my Norton protection has expired!
I paid $81.34 On my June Visa Bill to DRI* SYMANTIC for protection on 2 computers
That would last for 1 year.Plus I should have had another 3 month credit on my previous
Norton Account when my computer was being serviced. Please look into this.Thank you
Carolyn Kapus

I DID NOT...AUTHORISE...DRI*SYMANTEC TO CHARGE 94.99 ON MY CREDIT CARD REFUND ASAP...

i renew my norton security subscription for $54.00 and it was taken out to my account, but in my loptop it continue to appear a screen saying i have to update my anti-virus.why did u took the payment if i dont have the subscription yet?i want my refund back.

i renew my norton security subscription for $54.00 and it was taken out to my account, but in my loptop it continue to appear a screen saying i have to update my anti-virus.why did u took the payment if i dont have the subscription yet?i want my refund back.

I have been charged for a renewal that I did not ask for, besides it was 322 days early! I expect a full refund from DRI Symantec and want to cancel any order they perceived that I have with them. It was supposed to be a free trial. $34.99

I did not order this.
dri*symantec hp mobil www.myord.com MN. would like this taken off my credit card.

ordered but did not recieve download

you charged my credit card for renewal of norton antivirus, did not get the renewal. Take it off my card NOW!!!

I did not receive any product from Dri Symantec and yet I received a charge on my credit card for their product. I will be contacting my credit card company to have it removed and do not feel comfortable that Dri Symantic has access to my account number.

What is this charge for?

I did not order anything from any of your companies and you all have charged my credit card $134.99 when I didnt order anything from you all. I want my money back on my card ASAP. I dont know how you all got my information but if my money is now back on my card my Lawyer will be pushing forward with a suite. Now I expect to see my money back on my account today before 12pm[protected]. Some one better contact me ASAP at[protected]...

I also have had the money for norton anti virus taken from my account on 29 sept. and still get the pop up no norton anti virus, and no way of contacting a real human from the company.

I have a charge of $58.84 on my credit card this month. What is the charge for? Please take it off my card.

Hello. Can you please tell me why you have taken £19.99 out of my account on October 8th. 2009. my subscription is not due for renewal.

I was charged $84.98 pn my Suntrust Visa on 10/1/09. I don't know what this was for? Norton Anti-virus?

where u get my charge card number i idint give away my number pls dont do it again thanks.

I have a charge of 93.43 from dri*symantec, my computer has now crashed from having so many viruses as it was unprotected. Please refund IMMEDIATELY!

se me hace con perdon de ustedes que es tener poca madre que me cobren un paquete que ni siquiera pude instalar exijo mi reembolso por que no quiero pagar algo que no tengo ok espero respuesta asi como ustedes hicieron el cargo a mi tarjeta

I have a $58.97 charge on my Visa bill dated 10/26/09 from Dri*Symantec for which I did not order or receive any service. Please remove this charge and credit my account. Please respond quickly. Janice Maulsby

I have a $58.97 charge dated 10/26/09 for which I have received no product or service. I did not order anything from Dri*symantec. Please remove this charge and credit my visa account . Janice Maulsby

A charge for 35.95 USD has appeared on my credit card statement from DRI*Trend Micro WWW.MYORD.COMMN.

This chage is completely unauthorized.

I demand a refund immediately.

i did not order this product anything today 03/17/2010 i want my money back on my card asap,
you charget $59.99 Now i expect to see my money back on my account today ( i'm call to my bank )

i needto talk to customer servive if thereis any at norton virus they are stealing money from my credit card and i did not order anything from them

Symantec — Order I did not place

On, Oct. 26, 2009 64.99 was taken from my acct. twice by your company. I have not ordered anything from you and as a matter of fact, I had called you 1 month age and asked that my current static as a customer be canceled due to the lack of a computer. Apparently the protection I did have with Norton and Symantec did not catch the virus that attacked and distroyed my mother board while under protection from your company. On that membership I still had 6 months left. Now, you have charged me for 2 more memberships I did not order.
Please return my money to my checking account and cancel these un athorized transactions. If this is not back into my acct by the time I fly home tomoorow I will be filing an idenity theft complaint with my police dept and naming your company as the thief.
Sincerely,
Diana R Serna

Ipaid 49.99 foryour service for one yr and now Its saying I need to renew. please fix .



Delores Lester

I have been charged for the anti-virus update, when I called and immediately cancelled the order. I only wanted to see what the update was about, and the order went thru. You owe me $72.67. I will file a fraud charge against you with my credit card.d329f

On 6/20/09, I renewed my Norton 360 subscription for one (1) year for a fee of $69.99, plus tax of $5.86,

totaling $75.85. Why am I being charged an additional $69.99? My order # is VAB30960593. On my

credit card statement dated 6/20/09 are two charges from Norton and Symantec, a $69.99 and $75.85.

Please look into this extra charge and have my credit card debited. I will be following up on this charge.

I just recently updated my Norton Antivirus. What do you know I got charged an extra 35.99 for symantec and I want a refund.

I ordered a renewal for Norton AntiVirus June 15, 2009 & I thought it did not process completely. So then I reordered on June 20, 2009 & I got the confirmation that the process was complete. Then as I continued to use the Internet the days that pop up on the antivirus show as decreasing for 1 year, which is all I asked for. Then came my Visa statement & I was billed
"TWICE" in the amount of $57.98 for the Antivirus renewal. Would someone please take care of this billing charge of 1 extra year & remove it from my Visa bill, because I only asked for 1 year renewal. So far I have not heard anything back from you people. My e-mail address is [protected]@dslextreme.com. Please respond immediately. ***This is the second e-mail I send to you, & I have not heard anything back...

I was charged for Symantec HP Mobile on my Discover card and did not order this service. I need a refund of $49.99. Appears to be attached to an order number of [protected].

my checking acct was debited $ 68.98 by DRI symantec myord (whatever that is!!!), I was told by my bank that a 2nd charge of $39.99 is coming through also. I have NO ORDER NUMBER... I never ordered, nor did i ever hear of this company!! I am quite outraged by this unathorized usage of my debit card. This is highly illegal!!!My bank gave me all the necessary paperwork to file a complaint and advised me to file a police report which i will do once the 2nd charge of $39.99 comes through. What NERVE of this company!!! I will take this to the fullest!!!

have no intention of paying twice for something i can only download once your company charged me twice to renew subscription for the norton 360 knowing it can only be downloaded once it really doesnt make common sense not to have some kind of feature that would prevent this from happening please refund my money asap times are tough and that is 69.99 that i could use for gas.

I purchased the Verizon Netbook and ordered the Norton 360 for $114.99 for three computers which was offered when I turned on the Netbk the first time. I downloaded it (no other computers yet) and it won't install. It just keeps running and telling me to restart my computer. I have no protection! I can't get the window closed nor get it to install. I was then charged $260.40 (in addition to my $114.99) on my bill which I don't intend to pay. I can't even get your product to work on one of the three computers why would I pay for more? I am really annoyed with having traveled for four days and every time I turn the netbook on, I get an annoying window that won't close and tells me to restart the computer only to have it start up and supposedly re-install. I would like someone to contact me and explain. If I don't hear from someone or receive a contact number to talk to an English speaking person, I will consider canceling the amount on my credit card as I don't have the product nor can use the product. I don't know how to contact someone and found this site by using Google and the words on my credit card bill.

It appears you guys are less than honest with your sales practices. I ordered an update of Norton 360 for $59.00. My card was charged $119.00. How does this happen??? I would not have ordered the product at that price. I want a refund of the $50.00 overage.

How do you stay in business with practices like this. It will be my last order with Norton if I am not authorized a refund and I will tell everyone I know to check the complaint site out to show your companies foolish business practices!

I ordered, what I thought was a renewal of, Norton Anti Virus, and then received a charge of $49.99 on my Bank of America Statement of that amount to: DRI SYMANTEC WWW.MYORD.COMMN. I wish that payment to go to Norton Anti Virus for the protection for a year! Is it?
Ed Munger

DRI Symantec Generic — This product did not down load properly

I wasn't able to download this product.
I'm having problems with this computer and will not putting it into use until the one of many problems are resolved.
I am requesting a refund be made to my Mastercard account until further notice.


Thanking you in advance

Benita Longoria
[protected]@mchsi.com

I want to know where the number is to call to talk with a real person...and I don't want have to pay a fee to talk to them. i called an 800 number and they said it cost 3.99 to talk with a technican, that is outrageous!!! NOT only that the damn thing don't work and the same thing keeps popping up on my computer. I WANT A REFUND ON MY CREDIT CARD A.S.A.P.!!! or I will file fraud charges and my bank is willing to help me...I want a REFUND!!! you can contact me [protected]@yahoo.com...And I DO NOT WANT TO SEE AN ADDITIONAL CHARGES ON MY CARD!!! I wanted to leave a number where a technican could call me, the little box in the "contact info" DOES NOT EVEN WORK!!! so send me an email, with a number on it so I can talk to a REAL person if there is one out there.. I am so Pissed off right now...thank you.

I tried to download the Norton Anti Virus on 7/21/09, but it didn't work. I canceled the request immediately. I was told the credit would take up to 10 business days. They were quick to charge the $59.99 to my credit card, but to date (8/10/09) there has been no credit. I'm contacting my credit card company.

Dri Symantec — NOT ORDERED

CHARGED 07/10/2009 on my credit card Ref. #5369 $54.99. Not ordered. What is that all about? N. J. Zuelow

I was told that this was for Norton and was charged more then what I was estimated for!

I recently updated my norton anit virus and get billed on my credit card for this dri symantec for the amount of 49.99 ...I did not order this and want 49.99 put back on my card Or my lawyer will be in touch ...

dri* symante — 4 charges on my bank statment

can you please explain why i have 4 bank charges on my latest statment all within 2 days of each other 4th aug £7.99p & £54.99p and on the 6th aug £8.99 &£59.99

Does anybody knows how to get a their phone number? I don't know how to get the money back, we got charge $121.98 by DRI Symantec and another $54.99 by Norton Annual. The first charge was not authorized, and I am worried they'll send a virus to my computer if I cancel the payment through my credit card. Any comments?

dri symantec norton — charged twice

my barclaycard statement shows i payed twice onthe12 august £64 99.please dont let them get away with it.

.I was charged $69.98 to my debit bank card on09082009 by Dri*symantec HP www.myord.co.
This co. fraudulently portrayed itself as Norton Security. I want my account credited with the fore-
mentioned amount. Norton Security states I have no protection now, but I cannot afford to pay until
my money is returned to my account. PLEASE tell me what I need to do to resolve this matter
so I can renew my norton security protection! PLEASE HELP ME!!!

I ordered 2 year subscription for Norton Anti-Virus protection. My account was charged and I have no service yet. I want my money back.

I ordered a renewal from Norton Virus Antivirus August 31, 2009, and thought it process completely - as I continued useing my internet the SYMANTEC HP CPC WWW.MYORD.COMMN - kept " POPING UP" I kept deleting this "POP UP" and ended up getting a "VIRUS" - took to Best Buy (Geek) and they had to completely clean up my computer because of this SYMANTEC HP CPC WWW.MYORD.COMMN. - my husband purchased my computer new on August 07, 2009 and this SYMANTEC HP CPC WWW.MYORD.COMMN caused us to get this virus. The charge from SYMANTEC HP CPC WWW.MYORD.COMMN was charged to my Discover card on August 31, 2009. Paid Best Buy $140.73 to get rid of the "VIRUS" - and I'm being charged for this from WWW.SYMANTEC HP PCP WWW.MYORD.COMMN FOR $131.98 - I am turning this over to my credit card company for this company to credit my account.

Again charged for this which I did not order

DRI* Symantec — Didn't receive product

I paid for the product and never received the download. $69.98 appeared on my credit card statement and still no antivirus software.

On June 26th I paid $81.34 to DRI*SYMANTEC for Norton Firewall protection on 2 computers.
This was a yearly fee which they now say has expired after 3 and a half months.I will not deal with this company again.

i dont know why ur in my account but my bank has been notifed, please stay off my account, this is not right and very unfair, i have reported this

I ordered the download which did not download completely (Of course they already have your billing info), so downloaded the next day and of course was charged twice. There seems to be no one to call to get any help with this problem. This should not be happening. Everyone in business needs a customer service dept.

dri symantec hp cpc — did not receive correct norton antivirus

On 10/08/09, I updated my norton anti-virus protection for $69.98. After ordering, I received notice that my norton anti-virus protection had expired. I have not been able to get any confirmaiton as to why this happened. I received my credit card statement today and this is the company name that was credited for my virus protection. Please advise me what to do about this.

Thank you for your assistance.

Norton Antivirus Protection — Paid for Norton Anti-Virus Protection and did not get it.

I ordered Norton Anti-Virus Protection that cost 69.98 and I did not receive it. I got my credit card statement and found that I was charged by DRI SYMANTEC HP CPC. I have already sent one complaint with no response. I can also see that I am not the only person who got ripped off. I would appreciate it if you would let me know what the status is with this problem and how you will make sure I am refunded my money.

Your consideration in this matter is appreciated.

I order Norton Antivirus on Sept.8, 2009 @ thought it had processed, but it didn't. It kept poping up and I was charged $191.97 on my Discover Card.But was not able to get it to work because of a "VIRUS". I printed out the order and it said Order Status:Closed. Date of Order:Sept.9, 2009 and the # was[protected]. I had to take the computer out to Computer Solutions to get rid of the "VIRUS". I want this charged taken off of my credit card. I will also contact the credit card company. So please take care of this matter. I don't intent to pay for something that I did not get.

I order Norton Antivirus on Sept.8, 2009 @ thought it had processed, but it didn't. It kept poping up and I was charged $191.97 on my Discover Card.But was not able to get it to work because of a "VIRUS". I printed out the order and it said Order Status:Closed. Date of Order:Sept.9, 2009 and the # was[protected]. I had to take the computer out to Computer Solutions to get rid of the "VIRUS". I want this charged taken off of my credit card. I will also contact the credit card company. So please take care of this matter. I don't intent to pay for something that I did not get.

I order Norton Antivirus on Sept.8, 2009 @ thought it had processed, but it didn't. It kept poping up and I was charged $191.97 on my Discover Card.But was not able to get it to work because of a "VIRUS". I printed out the order and it said Order Status:Closed. Date of Order:Sept.9, 2009 and the # was[protected]. I had to take the computer out to Computer Solutions to get rid of the "VIRUS". I want this charged taken off of my credit card. I will also contact the credit card company. So please take care of this matter. I don't intent to pay for something that I did not get.

v ab30960593 I did not order symantec $69.99 . Remove this order from Acc.

I sign on for Norton's protection on 15, Nov. 2008. I received a message from Norton twenty some days later, telling me my service had been terminated. I trouble with my computer and had to send it off to HP for repair. shortly after HP returned it to me Norton terminated my coverage. I tried to contact Norton, with no success, I wanted a refund for the one year of service I didn"t get. Now I received an E-Mail from Norton Oct. 2009 telling me my subscription will expire in Nov. 2009. My order number is[protected]. I want to cancel the service altogether, Norton wants to renew a subscription that they terminated a year ago, They want to automatically charge to my
Credit Card something they CANCELLED. Norton CANCEL mean CANCEL!!!

About 13 months ago I purchased an HP Laptop containing the use of Norton security for one year. Using my credit card I recently extended the basic coverage for an additional year at the listed price of $29.99. My credit card however, was charged $69.99.

i'm not sure if this was an honest mistake or regular business practice of Norton. In any casae I want my refund of $40.00. I am very annoyed I have to go thru this hassel to either correct your error or protect myself.

I woould think a company selling security software with an international reputation would be more concerned with providing internal safeguards and controls. Someone may interpret this as an attempt to unfairly benefit from a overly loyal and trusting public. Financially benefiting form these unearned profits may cause someone to question the true quality of your products and services. What happens to your over charge that are not requested back?

I needed to update Norton Antivirus and I went to the sight found a free trail offer ordered it. Then my computer wouldn't install it so, I tried to cancel the order and I couldn't find out how to do that. And I got charged for it.I want to cancel it. I'm not paying for something I don't have.

DRI*Symantec HP Mobile — do not know what charge is for

My account was charged $131.98 on 10/1/09 and I do not know what this is for. How do I find out? Can someone please help!!!! All is says on my statement is DRI*Symantec HP Mobile www.myord.com MN

I purchased a laptop in June and Norton was already installed. When it came up for renewal I accepted the contract in good faith. After Norton was renewed I noticed chaarges on my Visa which I did not agree to. Then I started having trouble getting into the internet. On doing a little research on the charges on my Visa I found out that the charges stemmed from Norton and Symantec and NVIDIA which were installed on my laptop. As it is now I cannot get into my internet. I have no idea how to correct this. I don't know whether it would be my internet provider, Hewlett Pakard or Windows. I demand a refund from DRI*SYMANTEC and Norton immediately.It appears to me that programs are not to my liking. I want them off my Laptop.

PLEASE OBLIDGE

I ordered a Nordon Anti virus for $69.98 for a full year on 3/30/09 but my order was not completed. on 4/3/09 my order was submited again recieving a sussceful order confirmation. Reviewing my credit card statement I saw that I was charged twice on my credit card for DRI Symantec Generic www.myorder.com MN what is this? My order was through Nordon not through this company and the worse is that my computer is popping up a box that shows that I am not protected, that my anti virus was expired on 12/08. Can someone help me please, or how can I get my money back? I am afraid that my computer will get infected. THIS IS NOT FAIR!!! I AM SO UPSET...

my bank card was charged and I didn't even put any information out there about my account SO WHY WAS I CHARGED. THIS IS FRAUD...71.00

I never ordered the norton from myord.com and I have been charged £44/99 I want this money refunded to my credit card ASAP - I do not want to see anymore charges to be made. If nothing is done I will take this up with my credit card company. Thank you!!!

Dri*Symatic Myord — nauthorized charge

I was charged by this company on my debit card for something I did not order and something I have ever heard of or had. I want this charge reversed immediately.

DRI*SYMANTEC MYORD — Charged for product i never purchased

I was charged for a product that I have never used is there an explanation for this??

DRI Symantec Generic — interferes with computer causing all types of problems. Took of the computer

When I try use and download the program the computer acted treating my computer to be impossibe to run. As soon as I took the program off my computer by using theADD Remove program. Therefore I think that the charge should be taken off my credit card Discover.

I purchase on 11/19/2009 Norton 360 Premier Edition and my AMEX card was debit on 11/20/2009 for $88.54.
The CD for this product arrived while I was in the hospital for heart surgery and therefore could not activate it until December 10th when I arrived home from the hospital (of course due to not being able to I did not try until later when I improved enough). When I have tried to enter the Product Key (TH8C3-VPK6W-KJ788-643KY-9MC7R) It says this is an invalid number.

Either cancel my order #[protected] and credit my card or give me a new product key at no cost.

I have tried to find a telephone number to reach you for days and have unable to find one. Also have unable to take clear of this matter via e-mail due to the confusing website.

Please advise asap as to how this matter is going to be resolved.

norton sucks...they ripped me off, they took my money out of my checking account, and the sad thing is, is that it was suppose to have been a free trial and i canceled it before trial was up...scam artist...im contacting a lawyer.

A charge towards my debit card of 74.99 was made today that I was unaware of. I had not ordered the service and would like to know how to somehow get a refund of my money.

i did ordered symantec anti viruses, but i changed my mind, and then I cancelled them .still you charged me i need my money back. please revers me.

these people do not want you to find their telephone number. it is hidden in one of their many useless folders on their web site. they try to beat you down c their many telephone recordings. never did get a straight answer about who myord.com really is. out of the blue the charge showed up on my discover card also. will not recommend norton to anyone.

I tried Norton's Antivirus and then cancelled the order. Now I am being charged $74.99 by Dri*Symantec. on my Visa card. My bank has been notified to not accept this charge.

I know norton was sued for stuff like this before in 2009 guess they did not learn the consumers won the case im seeking legal advice since u can not even call them!!!

i was also charged and did not order seems this is going on quite alot

I received a notice that I needed to update my virus protection. I chose the middle of the road protection and it was charged to my credit card. I downloaded the virus protection directly from my computer and started using it right away. I have had no problem with it so far.

On March 27 -2009 I down loaded Virus protection at the cost of $131.98. I am still getting pop up say I need to get virus portection . Need this go through ? Suzanne

I also received a notice that I needed to renew .Then i got notice again that I needed to renew.What did I do.Where did my payment go ?

I renewed my notice on 01/30/09 when I received my first notice to do so. I keep getting Notices that my Virus protection has expired. You all need to get your accounts up to date and clear this matter up. I can see that I am not the only one getting tired of this. When I pull up my Norton Account is does show I am protected for another year.

help me i am paid in full for 2 years. screen keeps popping up expired

cancel my order [protected] did not receive do not want.

on 5/7/09 you charged me for norton antivirus program, but you wont let down load it because you say something is blocking it. i have tried several times to get in touch with you but all i get is gibberish. i think my order number is [protected]. please refund the charge. i will go and buy the cd instead.

also please respond. thank you

allen e hansen

My Chase Credit Card Account shows $44.99 charged to my account. May you please review this charge and inform me of the specifics. Thank you, M. G.

IPAID FOR THE SERVICE ON 7/2/2009 WHY IS IT TELLIN ME I DONT HAVE IT

I, too, did a renewal of Norton ($54.99) and also received a payment due on my credit card for $54.99
for DRI*symantec Dell which makes for a total of $109.98 which I consider highway robbery for something I didn't know about nor did I order. victoria Markowski I don't know what to do.

I was charged 69.99 on my credit card (9/15/09). I repeatedly get a message saying I am not covered.I guess I will request a refund and buy Norton from Sams Club as I did to begin with!!!

y credit card was charged $59.99 on Aug 15th, 2009 (symantec gateway www.myord.commn
[protected]). I keep getting a message that my subscrption has expired and I need to re-order.
What was the $59.99 charge for?

I WAS CHARGED $69.99 FOR MY VIRUS UPDATE . WHY IS EVERYONE CHARGED A DIFFERENT PRICE? THANK YOU. BARB THOMASON...

Hi
October08/09 I purchase norton/symantec for 2 years for windows viesta, on december 09/09 i update to windows7and I lost Norton protection.
Please send me one

I received an email that I needed to update my Norton Virus coverage.I updated my credit card info.because the old card had expired.I clicked to renew and have been billed 48.47 on Dec.23 2009 for another year of portection. The remaining days still show only 9 days portection.Do I have another year of portection?How do I find out if i'm portected?

I want this service cancelled immediately. I already have my attourney lokking at a class action lawsuit.

Hi i was trying to get your product last jan. 18, 2010 (Norton antivirus) bec. my computer got virus. I gave all my information even my credit cards but when I down load it it does' nt get through, meaning I was not able to download your product into my other computer and yet you charge my husband credit account, amounting $ 54.43 thru Capital One. Can you pls. re study this things bec. its not right collecting money from me and yet i did not use or get your product. My order # [protected]. Your attenion regarding this matter is highly appreciated. Thank you.

I just had a charge on my visa from DRI*Trend Micro, which I did not give them authorization to do. Last year I purchased Trend Micro Anti Virus protection over the internet and when my computer got a virus and I lost everything on my computer and had to have all programs reinstalled I was told if i didnt have the CD I had to repurchase the protection, so I do not want this charge on my visa unless they are willing to send me the CD. What gives them the right to automatically charge my visa without my approval.
Margie

I also purchased Norton Utilities and it was supposed to be for 3 PC's. The first PC installed OK with ever asking for an activation code. The second PC asked for an Activation code wich was never provided. which qas supposed to be near the end of the Quick Start page. No such thing. So I am about to uninstall this rummy utilty and demand that my money be returned. Nuke the jerks for selling crappy stuff.

please sent activation code sent to mail add.- [protected]@gmail.com