[Resolved]  Symphony — Dead slow service from kondapur branch

Address:Ranga Reddy, Andhra Pradesh, 500049

Have bought Symphony Hi cool 31 ltr Aircooler from Croma Kondapur brach on 12th March 2016.

From day we have identified it's cooling is not that good.

After 5 to 10 mins of cooler usage hot air will blow from it.

we have reported it to the particular branch CSD people and the service people are saying that this "item will work like this we can't do anyting "
"You might have taken the same item which you liked in the showroom"
i am fed up with the service from croma .
i am expected a replacement or other cooler of different make
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May 11, 2017
Complaint marked as Resolved 
Symphony Limited customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2016
Symphony Limited Customer Care's response
Hello Dear Pavan Kumar,

Please log your complaint here: http://bit.ly/Log_Service

Our representative will reach you soon & help you with your query.

Assuring you our best attention, always.

Symphony Customer Care.
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